REFUNDS, RETURNS AND EXCHANGES: Due to the custom nature of most items, including personalized items, I can not accept returns, refunds, or exchanges.  However, if I make an error in the process, such as a misspelled name, wrong thread color or wrong size, I will replace the item promptly,

CANCELLATIONS: I can offer a cancellation of an order within 24 hours.  After 24 hours, it's too late as I often times already have your order made or in progress. 

LIABILITY: I am not responsible for your pet's safety. That's your responsibility.  Please supervise your pets with our toys and other items.  Plush toys are not completely indestructible.  After all, they are made from fabrics. We know our toys are made with the best fabrics and they last a long time under normal wear and tear.  But we also know, some dogs are on a mission to "kill it"!  I make extra effort to to stitch toy seams multiple times to increase their strength and durability.  However, if your toy should get ripped or torn and can't be mended, toss it.  You don't want your dog playing with the poly fill and risk swallowing it or choking.  Supervision is just part of being a responsible dog mom or dad. 

USPS CARRIER DELAYS: I can not be held responsible for USPS carrier damages. delays due to weather, or misrouted packages. I am also not responsible for lost or stolen packages from your residence. Please make sure the address you provide as your shipping address is a secure address for delivery. Once I drop off your package at my post office, it's out of my hands. If you want your package insured, please contact me to make the necessary arrangement. If you requested a priority mail shipping upgrade, your package IS automatically insured up to $50. Additional insurance can be purchased when requested.

WARNING: Fuzzy Fur Paws name and logo, is a registered trademark with the United States Patent and Trademark Office. Any use of my business name and or my logo, which was drawn as a likeness of my Shih Tzu Bailey, is prohibited.  Anyone caught doing so will result in legal action through my attorney.  My images are my own.  All images were taken with my camera and edited by me for promotional and sales use. You may share my product links on your social media for promotional purposes. I welcome that and appreciate any and all sharing and promoting my shop.  Any use of my images as your own can and will result in legal action.